1. Who controls your data
NEWWWPORTAL IMS 07 SH.P.K. (LLC), business number 812195487, is the controller responsible for personal data processed through this website. The company is registered in the Republic of Kosovo.
Privacy enquiries can be sent to contact@newwwportal.com.
2. Data we collect
Project enquiry form
When you contact us about a project, we may collect your name, email address, company, role, project type, expected timeline, and any details you include in your message or brief.
Direct communication
If we continue a conversation by email, call, proposal, or contract, we may keep the information needed to understand the opportunity, prepare a response, manage the relationship, and maintain a record of decisions.
Technical information
Our hosting and security providers may process limited technical information such as IP address, browser type, request headers, timestamps, and diagnostic logs to deliver, secure, and troubleshoot the website.
Cookie preferences
When you choose cookie preferences, your choices are stored in your browser so the website can remember whether optional categories were accepted or declined.
3. Why we process personal data
We process personal data to:
- respond to enquiries and assess potential projects;
- prepare discovery notes, proposals, scopes, and commercial communications;
- take steps requested by you before entering into a contract;
- operate, secure, maintain, and improve the website;
- remember cookie and privacy choices made in the browser;
- meet applicable legal, accounting, and regulatory obligations; and
- establish, exercise, or defend legal claims where necessary.
The applicable legal basis may include steps taken at your request before a contract, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and protecting the business. Where consent is legally required, we will request it separately.
4. Who receives the data
We share personal data only where necessary with service providers supporting the website and communications, including:
- Vercel, which hosts and delivers the website;
- Titan Email, which sends and receives business email communications; and
- professional advisers or public authorities where disclosure is legally required.
These providers process information under their own contractual and security arrangements. We do not sell personal data.
5. International processing
Some technology providers may process or store information outside Kosovo or the country where you live. Where required, we use appropriate contractual, technical, or organisational safeguards for such transfers.
6. How long we keep data
Enquiry and communication information is retained only for as long as reasonably necessary to respond, manage the potential business relationship, meet legal or accounting requirements, and resolve disputes. Information that is no longer required is deleted or anonymised.
7. Cookies and analytics
The website uses a cookie-preference system so visitors can accept or reject optional categories. Necessary storage is used to remember the choice and support basic website operation.
Optional analytics and marketing categories are not enabled unless accepted through the cookie pop-up. If additional tools are introduced, we will keep the preference controls and this policy aligned with how the website actually works.
8. Your rights
Subject to applicable law and relevant exceptions, you may have the right to request access to your data, correction, deletion, restriction, portability, or objection to certain processing. Where processing relies on consent, you may withdraw that consent without affecting earlier lawful processing.
To exercise a right, contact contact@newwwportal.com. We may need to verify your identity before completing a request.
9. Security
We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, or alteration. No internet transmission or storage system can be guaranteed to be completely secure.
10. Complaints
Personal data protection in Kosovo is governed by Law No. 06/L-082 on Protection of Personal Data. You may raise a concern with us first or contact Kosovo's Information and Privacy Agency.
11. Updates to this policy
We may update this policy when our services, technology, or legal obligations change. The latest version and revision date will remain available on this page.